Frequently Asked Questions

Everything you need to know about your K-Beauty routine and orders.

Are Yepoda products suitable for sensitive skin?

Yes, our products are formulated with high-quality, natural ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.

Where do you ship to and how much does it cost?

We ship across the EU and internationally. Shipping is free for orders over €50 within the EU, while standard rates apply for smaller orders and international destinations.

Are your products vegan and cruelty-free?

Absolutely. We are committed to ethical beauty; all our products are 100% vegan and we never test on animals.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking link so you can follow your package's journey to your doorstep.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the unopened products for a full refund.

How do I know which products are right for my skin type?

You can take our online Skin Quiz or contact our beauty experts via chat to receive a personalized K-Beauty routine tailored to your specific needs.